Check-Out

Goals:

At the end of a work session or a particularly intense day offer a moment of recognition and/or conclusion.

2 à 6, 7 à 15

30'

Possibly paper and pens. A timer.

Any area where the group can have a discussion.

None

The facilitator leads the group through the protocol, reading and then executing the entire Process.

To conclude the work session, the idea is to conduct a Check-Out to find out how everyone feels.
Each person takes turns sharing briefly how they felt during the day or work session. The goal is to structure their sharing by including at least one positive point and one possible area for improvement.
Computers and phones are off and stored away.
It's important to bear in mind that:
- Everything said here is confidential.
- That nothing said here can be used against the person who spoke.
- That we offer each other a space without sarcasm or ironical comments.
- That other members listen to the person speaking without making any comment (even positive).
- Anyone who doesn't want to talk during the Check-Out can refrain altogether.
When the speaker has finished, she can say “I've finished”. The other members can simply reply “thank you”, without commenting.
If there is a conflict within the group, it cannot be addressed during the Check-Out. If there is a conflict, take a moment outside of the Check-Out to address it, for example before or after. Remember that conflict is not aggression, but can help the group move forward.
Each person has two minutes to speak. The facilitator times the speaking turns, or delegates this task to another group member who is willing to do so.
The group can take a minute to prepare.
Whoever feels most comfortable can start. If no one starts organically, the facilitator distributes the floor.

Please note: the Check-Out is only effective if there is no conflict within the group. If there is conflict, given that it is not possible to respond to people's comments, the end-of-session debriefing can become a problematic outlet or a place of hypocrisy. It is therefore essential to address the conflict in parallel with the Check-Out, but OUTSIDE of it. The conflict can be addressed only between the people involved, with a facilitator, or with the whole group. Mediation by an external professional may be beneficial.
Organically, people do not talk for more than two minutes. However, it's a good idea to start a stopwatch to prevent people from talking for too long. On the other hand, if someone isn't feeling well and needs more time to speak, you can of course let them have it.

This tool was developed in this form by the collective la colle